Terms of service

Terms & Conditions

Néro Veil

Last updated: January 2026

Welcome to Néro Veil. By accessing or using our website and purchasing from us, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our services.

1. General

These Terms & Conditions apply to all users of this site, including browsers, customers, and contributors of content. Néro Veil reserves the right to update or change these terms at any time. Continued use of the website following changes constitutes acceptance of those changes.

2. Products & Availability

All products are subject to availability. We reserve the right to discontinue any product at any time. We make every effort to display product colours and details accurately; however, we cannot guarantee that your device’s display will reflect true colours.

3. Pricing

All prices are listed in AUD (Australian Dollars) unless stated otherwise. We reserve the right to change prices without prior notice. Any promotions or discounts are valid for a limited time only.

4. Orders & Payments

Once an order is placed, you will receive a confirmation email. This does not guarantee acceptance of the order. We reserve the right to refuse or cancel orders at our discretion, including in cases of suspected fraud or incorrect pricing. Payments must be completed in full before orders are processed.

5. Shipping

Shipping timeframes are estimates only and may vary due to factors outside our control. Néro Veil is not responsible for delays caused by courier services, customs, or incorrect address details provided by the customer.

6. Returns & Exchanges

Please refer to our Returns Policy page for detailed information. Items must be returned unworn, unwashed, and in original condition unless faulty.

7. Intellectual Property

All content on this website, including logos, images, product designs, text, and branding are the property of Néro Veil. You may not copy, reproduce, distribute, or use our content without written permission.

8. Limitation of Liability

Néro Veil is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

9. Privacy

Your submission of personal information through the store is governed by our Privacy Policy.

10. Contact Information

For any questions regarding these Terms & Conditions, please contact us at: hello@neroveil.com